Claims

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Charity First products are backed by industry leaders and when you have a claim your carrier will be there for you. To improve efficiency and ensure prompt handling of your claim, all claims must be submitted directly to the appropriate party as indicated below.

Nonprofit Package (not BOP) and Auto

Nova Casualty/Hanover
Phone: 1.800.828.7083
Fax number:  1.508.926.1557
E-mail: aixclaims@hanover.com

Travelers
Phone: 800.832.7839
Fax: 877.784.5329

Nonprofit Workers Compensation 

Nova Casualty/Gallagher Bassett Services
Phone: 866.FIRST.50 (866.347.7850)
Online: CharityFirst@tnwinc.com
Client #: 009032

Travelers
Phone: 800.832.7839
Fax: 877.784.5329

Nonprofit BOP and Executive Liability (D&O / EPL)

USLI
Phone: 888.875.5231
Fax: 610.687.9398

Great American Insurance Company
Mail to: ELDClaims@gaic.com
Great American Insurance Group, Executive Liability Division
Claims Department, PO Box 66943, Chicago, IL 60666

 

Religious Package

Specialty Human Services
Claims Department P.O. Box 1997
Cincinnati, OH 45201-5428
Toll Free: 888.317.4828
Fax: 888.307.3180
Online:SpecialtyHumanServices.com / “Report A Claim”

Religious Directors and Officers

Great American Insurance Company
Mail to: ELDClaims@gaic.com
Great American Insurance Group, Executive Liability Division
Claims Department, PO Box 66943, Chicago, IL 60666

Accident – Domestic

AIG – American International Companies
Accident & Health Claims Division
Phone: 800.551.0824

International

Westchester, A Chubb Company – U.S. International Claims
Toll Free in the U.S.: Phone: 866.809.0396
Outside U.S. call collect: 202.659.7777
Fax: 866.635.5687

Navigators Global Package
Phone: 855.444.4796
Fax: 847.230.1935
Email: SCHClaims@navg.com