Claims

Charity First products are backed by industry leaders and when you have a claim your carrier will be there for you. To improve efficiency and ensure prompt handling of your claim, all claims must be submitted directly to the appropriate carrier indicated below.

Nonprofit Package Policy (not BOP) – 24 hour telephone and fax reporting

Travelers
Phone: 800.832.7839
Fax: 877.753.2948

 

Nonprofit BOP Policy and Executive Liability (D&O / EPL)

USLI
Phone: 800.523.5545 – or – 610.687.9398
Fax: 610.687.9398

 

International Policy

Ace USA – U.S. International Claims
Toll Free in the U.S.:
Phone: 866.809.0396
Fax: 866.635.5687
Outside U.S. call collect: 202.659.7777
Key Contact Numbers for Emergency Services

 

Accident – Domestic

AIG – American International Companies
Accident & Health Claims Division
Phone: 800.551.0824

 

Religious Program (not ELCA)

First Reports:
Email: bracfroi@berkleyrisk.com
Fax: 612.766.3899
Phone: 612.766.3000
Emergency (after hours phone): 952.930.5152
Key Contacts

 

Religious – ELCA Program

Zurich American Insurance Company
Tele-Plus Claim Reporting Phone: 800.987.3373
Participating Congregations & Synods click here for additional instructions